Privacy policy

Last updated: May 15, 2026

This Privacy Policy describes how LYORA (collectively, "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lyoraglow.com (the "Site").

1. PERSONAL INFORMATION WE COLLECT When you interact with our Site, we collect certain information to fulfill your orders and improve your experience:

  • Contact Details: Name, shipping address, billing address, phone number, and email.

  • Financial Information: Payment card details and transaction history (processed securely via Shopify).

  • Device Information: IP address, browser type, and network connection.

2. HOW WE USE YOUR INFORMATION We use your data for essential purposes:

  • Order Fulfillment: To process payments, arrange shipping, and provide confirmations.

  • Customer Support: To respond to your inquiries via support@lyoraglow.com.

  • Fraud Prevention: To protect our store and your transactions.

3. THIRD-PARTY DISCLOSURES We share your information with trusted partners (such as Shopify and our fulfillment centers) to enable our e-commerce operations and provide relevant advertising via platforms like Facebook and Google.

4. YOUR RIGHTS AND CHOICES Depending on your location, you may have the right to access, correct, or delete the personal data we hold. You may opt-out of marketing communications at any time.

5. CONTACT US For more information about our privacy practices, please contact us at:

  • Email: support@lyoraglow.com

  • Address: LYORA | Calle Juan Sebastián Elcano 13, 35214, Telde, Spain.